What is Knowledge Base? The Salesforce Knowledge base is built from knowledge articles, which are documents of information. Articles can include information on the process, like how to reset your product to its defaults, or frequently asked questions, like how much storage your product supports. Experienced service agents and internal [...]
Data categories are used in salesforce Knowledge to control access to a specific set of articles. It is available in all editions with Knowledge except the Professional edition. Data category is useful in Article Filtering. It will be helpful for the agents to classify the articles into logical categories. Data [...]
The purpose of the error log framework is to keep track of records or system failures so that the system administrator can resolve to enhance the data loss and enhance the system process. For any apex failure, the error logs were maintained through this custom solution. To build an error [...]
LIFECYCLE HOOKS: A lifecycle hook is a callback method triggered at a specific phase of a component instance’s lifecycle. LIST OF LIFECYCLE HOOK CALLBACK METHODS IN LWC: constructor fires when a component instance is created. The first statement of the constructor must be super with no parameters. Constructor in LWC [...]