Sales Cloud Features

What is Sales Cloud in Salesforce?

Sales Cloud is a cloud-based application designed to help your salespeople sell smarter and faster by centralizing customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day.

Why do we use sales Cloud in Salesforce?

Sales Cloud is a fully customizable product that brings all the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and business analytics and provides access to thousands of applications through the AppExchange.

Benefits of Sales Cloud:

  1. Sales Cloud offers Web-to-lead functionality.
  2. Salesforce Sales Cloud offers a seamless user interface that is very much user-friendly.
  3. The support is good but the license cost is very high.
  4. We can view and track the customer hourly, opportunities, leads, SALs, and many more with the case.
  5. Convenience. The tool is cross-platform so reps, leads, and everyone else can check forecasts, pipeline status, meeting outcomes, and more on the go from anywhere with their phones.
  6. It helps reps sell more. With Sales Cloud, Salesforce reports teams will see an increase of 44% in sales productivity and will close deals 38% faster.
  7. Pick your own adventure. Sales Cloud can be used alone or integrated with other Salesforce apps to support the entire organization.

Key Business Objectives Achieved by Salesforce Sales Cloud:

Get More Deals:

Continuous optimization of campaigns relying upon the market reaction and closure collaboration with channel partners gets more deals.

Quicker Choices:

The accessibility of reports and dashboards gives a detailed picture of the business scenario and furthermore expands the precision of sales forecasting. So, business choices are taken rapidly.

Close More Deals:

The accessibility of all the production information, as well as account information for customer’s needs, makes it simpler to drive various leads to closure.

Close Deals Faster:

Visual designs and Mobile apps of the work processes for business process approvals make it quicker to close the deals.

What are the features of sales cloud:

  • Account and Contact Management.
  • Opportunity Management.
  • Lead Management.
  • Reports and Dashboards
  • Partner Management
  • Activity Management.
  • Pipeline and Forecast Management.
  • Sales Collaboration.
  • Process Automation
  • Mobile Sales Solution
  • Salesforce engage
  • Territory Management

Features of Sales Cloud:

Account and Contact management:

Get a comprehensive glance of customers including their activity, history, key contacts and Communications. Gain open source insights from social media channels within Salesforce.

Opportunity Management:

See an overview of team deals including stage, products, quotes, competition, and more. This helps sales managers stay up to date on team happenings and helps sellers stay connected to info needed to close a sale.

Lead Management:

Track your leads from click to close, while consistently upgrading your campaigns over each channel. Settle on more astute choices about where to contribute your marketing dollars.

Reports and Dashboards:

  1. Salesforce Sales Cloud offers a variety of reports and dashboards to give you a real-time picture of your business.
  2. Dashboards offer an overview of your business, while detailed reports let you dig deeper into specific areas.
  3. You can access your reports and dashboards from anywhere.
  4. Sales Cloud also makes it easy to share reports and dashboards with others in your organization, so everyone can stay up-to-date on the latest information.

Partner Management:

  1. Quickly create your partner ecosystem.
  2. Create successful co-marketing campaigns together and control marketing development money with ease.
  3. Customized information access can improve performance and make it easier for partners to sell.
  4. Access data, insights, and KPIs wherever you are. Aids in quick decision-making.

Activity Management:

  1. Instantly enter emails into Salesforce.
  2. Keep all of your emails, contacts, and calendars synchronised.
  3. Make use of Salesforce’s AI capability to increase productivity.
  4. CRM data is easily customizable and updated.
  5. Automatically capture and organize data to save your time.

Pipeline and Forecast Management:

Salesforce’s Sales Cloud is a powerful tool for sales teams. One of its key features is pipeline and forecast management. With it, sales managers can keep a real-time view of the health of their business, stay up to speed on their team’s pipeline, and improve forecast accuracy. This is all made possible with custom KPIs, in-line editing capabilities, and more. As a result, it helps sales teams to be more efficient and effective in their work.

Sales Collaboration:

  1. Uncover sales possibilities and advance the cause, by collecting all the data in a single location.
  2. Aids in locating the appropriate data and people in accordance with your activity and interests.
  3. Update anything from a mobile device. (Collaborate Anywhere).

Process Automation:

Sales Cloud features include powerful process    automation capabilities that help you design and automate any business process with drag-and-drop simplicity. You can use Visual Workflow to quickly create and automate processes for deals, discounts, expenses, and more.

Mobile Sales Solution:

Salesforce Sales Cloud provides a mobile sales solution that helps sales teams stay connected and productive while on the go. The mobile app gives users access to important sales data and features, so they can log calls, manage opportunities, and check dashboards while away from the office.

Salesforce engage:

  1. Communicate with the prospects by using nurturing tracks and a library of marketing-approved email templates.
  2. Representatives may quickly monitor and manage the progress of their own campaigns thanks to interactive, graphical dashboards.
  3. Knowing when to act/reach out is made easier with real-time alerts.
  4. Utilize Activities Tracker to learn about client activities and interests.

 Territory Management:

  1. Determine which works better by using territorial modelling.
  2. Impose a single regulation over many territories.
  3. Run territorial rules straight from the hierarchy of territories.
  4. Determine territorial users based on their roles.

Salesforce Sales Cloud Pricing:

  1. According to SFDC (Salesforce Dot Com) Website, the most basic version of Sales Cloud starts at $25 USD per month per user.
  2. The Essentials version only comes with basic lead management and part-time support. Companies can also choose the Professional, Enterprise, or Unlimited formats which cost $75, $150, and $300 per user per month, respectively.
  3. The Einstein add-on is another $50 USD per month per person.

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