Salesforce Optimizer: Salesforce Optimizer report is the feature introduced in Spring-17 release. After this updated couple of versions from sprint -17 to winter-21. The report provides recommendations on features which would help in optimized Salesforce implementation. It’s a dynamic yet simple tool that analyzes your org to find out where [...]
Field history tracking is used to see who made the changes to the field or updated or created the field. By enabling this field tracking option, it keeps track of the changes made to the field. How to enable field tracking. Object manager → Object →Fields and relationship → field [...]
Freeze User vs Active User in Salesforce [...]
We can communicate unrelated components using application event. Application events are handled by any component defined by the event. Application events follow a traditional publish-subscribe model. An application event is fired from an instance of a component. All components that provide a handler for the event are notified. Each unrelated [...]
Salesforce Customer Contact Requests is another cool feature to enhance your customer’s experience in dealing with your company. It lets your customers submit a request for someone to get back to them. This way, there is no need for the customers to call your company, be kept on hold, and wait endlessly. [...]
When to use Streaming API Use Streaming API to receive near-real-time data streams based on changes in salesforce records or custom payloads. If salesforce records changes, salesforce publishes notifications when the changes occur. Types of Events Available Push Topic Event Receive changes to salesforce records based on a SOQL Query [...]
What is Knowledge Base? The Salesforce Knowledge base is built from knowledge articles, which are documents of information. Articles can include information on the process, like how to reset your product to its defaults, or frequently asked questions, like how much storage your product supports. Experienced service agents and internal [...]
Data categories are used in salesforce Knowledge to control access to a specific set of articles. It is available in all editions with Knowledge except the Professional edition. Data category is useful in Article Filtering. It will be helpful for the agents to classify the articles into logical categories. Data [...]
The purpose of the error log framework is to keep track of records or system failures so that the system administrator can resolve to enhance the data loss and enhance the system process. For any apex failure, the error logs were maintained through this custom solution. To build an error [...]
LIFECYCLE HOOKS: A lifecycle hook is a callback method triggered at a specific phase of a component instance’s lifecycle. LIST OF LIFECYCLE HOOK CALLBACK METHODS IN LWC: constructor fires when a component instance is created. The first statement of the constructor must be super with no parameters. Constructor in LWC [...]