Einstein Chatbot Implementation: 1.We must enable Chat in our org before enabling Einstein Bot. Go to Setup, in Quick find search Chat, then select Chat Settings. Click Enable Chat. 2.To use our Einstein bot, we must connect it to a Chat implementation or a Messaging channel. We can also connect both together [...]
What is Salesforce Experience Cloud? What is Experience Cloud used for? Salesforce Experience Cloud is a platform integrated into Salesforce that allows you to build online communities and establish a point of contact with customers, partners or employees. In other words, with Experience Cloud your company can establish a [...]
Salesforce Optimizer: Salesforce Optimizer report is the feature introduced in Spring-17 release. After this updated couple of versions from sprint -17 to winter-21. The report provides recommendations on features which would help in optimized Salesforce implementation. It’s a dynamic yet simple tool that analyzes your org to find out where [...]
What is a Salesforce Health check? The Salesforce Health Check is a tool that rates the overall security health of your Org, allowing users to identify vulnerabilities and monitor the effectiveness of their security settings — either against Salesforce’s out-of-the-box standard or a custom baseline. The tool scans all [...]